Common errors and solutions for Ondoku-ChatGPT extension [Troubleshooting]

When using the Ondoku-ChatGPT extension, you may get an error that it cannot read aloud. I will show you what to do to solve this problem.

Error example

I can't read aloud with Ondoku's voice. The access token is also included, and ☑ is included in the reading on the ChatGPT screen.

Error resolution
1. Access token setting 2. 3. Check your browser and settings. It is often solved by updating the extension <br />. Details on how to solve the problem are given below.

I was able to use ChatGPT until yesterday, but today I can't use it. Neither the access token nor the settings are wrong.

Error resolution
4. 5. Reload the ChatGPT screen. 5. Check the Internet connection. restart your browser
7. Rebooting the computer is often the solution. Details on how to solve the problem are given below.

Common error causes and solutions

1. Access token settings
2. Check your browser and settings
3. Extension updates
4. Reload ChatGPT screen
5. Check your internet connection
6. restart your browser
7. restart your computer

1. Wrong access token

This is the most common cause of errors.

When using Ondoku's voice with the Ondoku-ChatGPT extension, if the access token is incorrect, it will not be read aloud.

Check if the access token is set correctly, and if necessary, reset the access token by following the steps below.

In the video, it is the part explained in the part from 2 minutes 23 seconds to 3 minutes 5 seconds. The video is easier to understand, so please watch it once.

1. Get access token

First, log in to the Ondoku website. After logging in, access the following URL to obtain an access token.

https://ondoku3.com/users/extension/

2. Copy of access token

Copy the obtained access token. Make sure it is copied exactly.

3. Paste the access token on the extension settings screen

Click the Ondoku-ChatGPT extension icon in Google Chrome to open the settings screen. Paste the access token on the settings screen.

4. keep

Click the "Save" button on the setting screen to reflect the changes to the access token.

Your access token should now be set correctly.

2. Check your browser and settings

check browser

Make sure your browser is Google Chrome . Also, make sure your browser is not marked for refresh. Old browser versions may not be read aloud.

Ondoku-ChatGPT cannot be used on browsers that do not support Google Chrome extensions, such as Safari.

Check audio settings

• free audio
• Voice of Ondoku

Please check which one you are using.

If you use Ondoku voice, make sure your access token is set correctly.

Also, if Ondoku runs out of characters that can be read aloud, it will not be possible to read aloud, so please wait until the next update date or consider using a paid plan.

Check language settings

Check if the reading language setting is correct.
If the language setting is incorrect, reading may not be possible.

3. Extension updates

Make sure your extension is the latest version. Older versions may have bugs or problems that prevent reading aloud.

▶ Update Ondoku3-ChatGPT extension now

4. Reload ChatGPT screen

If ChatGPT is left open, it may time out after a certain period of time. Also, if you use the extended function without noticing it, an error will occur.

You can easily reload with the following steps.

When the ChatGPT screen opens,

• Click the reload button on your web browser
• Reload using keyboard shortcut

can.

shortcut key

• Windows: Ctrl+R
• Mac: Cmd+R

After the reload is complete, check if the screen is displayed correctly. Also, if you're using the Ondoku-ChatGPT extension, make sure it's working as well.

5. Check internet connection

Make sure your internet connection is stable. If the connection is unstable, reading may not be possible.

6. restart your browser

1. Access token settings
2. Check your browser and settings
3. Extension updates
4. Reload ChatGPT screen
5. Check your internet connection

After checking 1 to 5, if the problem is not resolved, please restart the browser.

Restarting your browser may fix the problem.

7. restart your computer

1. Access token settings
2. Check your browser and settings
3. Extension updates
4. Reload ChatGPT screen
5. Check your internet connection
6. restart your browser

After checking 1 to 6, if the problem is not resolved, restart the computer.

Rebooting the computer may free up space and solve the problem.

If the above checklist does not resolve your issue, please contact Ondoku for further assistance.

inquiry template

Subject: Ondoku-ChatGPT extension error

We become indebted to. This is an inquiry about an error in the extension Ondoku-ChatGPT.

1. Access token settings
2. Check your browser and settings
3. Extension updates
4. Reload ChatGPT screen
5. Check your internet connection
6. restart your browser
7. restart your computer

but the problem persists.

1. A video or screenshot showing the error situation
2. Extension setting screen (screen displayed when you click the icon)
3. Screen showing Ondoku access token
   https://ondoku3.com/ja/users/extension/

is attached.

Please be sure to send us a screenshot when you contact us.
Providing this information will help us find a solution sooner.

*Please be assured that Ondoku support will never use your access token. However, please do not share the access token with others as disclosure to others may be misused.

Text-to-speech software "Ondoku" can read out 5000 characters every month with AI voice for free. You can easily download MP3s and commercial use is also possible. There are many useful functions such as an extension function ( Ondoku3-ChatGPT ) that allows you to talk with ChatGPT for free. Please use Ondoku.

HP: ondoku3.com
Email: ondoku3.com@gmail.com