How to change the name and email address on Stripe invoices and receipts

Ondoku allows you to purchase paid plans using credit cards and debit cards.

After purchasing,

I want to change my credit card next time.

That's what happens sometimes.

On this page

1. How to change your credit card or debit card
2. How to change the name on Stripe invoices and receipts
3. How to change the email address sent by Stripe

I will introduce you to...

How to change your credit card or debit card

Changing your credit or debit card is very easy.

1. Access Settings

Log in to Ondoku and access the " Settings " menu.

2. Click Change Card Information

On the " Settings " page, find the "Payment and Usage" section and click "Change Card Information."

3. Add or update a payment method

Click "..." and set it to "Default" from the menu

On the screen that appears, enter the required details to add a payment method and set the added card as the default .

Please delete any unnecessary card information.

If you do not set it as default, the card change will not be completed.

Don't forget to set the default settings.

Your credit/debit card change is now complete.

Your new card will be registered as your default payment method and will be used for future payments.

How to change the name on Stripe invoices and receipts

Once your purchase is complete, a receipt email like the one below will be sent to your specified email address.

The name, address and other information provided at this time will be reflected in the payment details.

Due to the specifications of the payment service "Stripe," even if you change this information later, you will not be able to download the revised invoice or receipt .

The next time you make a payment, you will be able to download an invoice and receipt with the updated details.

To change the name on your Stripe invoices and receipts, follow these easy steps:

1. Access Settings

Log in to Ondoku and access the " Settings " menu.

2. Click Change Card Information

On the " Settings " page, find the "Payment and Usage" section and click "Change Card Information."

3. Change your information

On the screen that appears, you can change the name that appears on invoices and receipts by changing the "Name" in the billing information.

Enter any information you want to change and save it.

Change the email address

To change your email delivery address in Stripe, follow these steps as well:

1. Access Settings

Log in to Ondoku and access the " Settings " menu.

2. Click Change Card Information

On the " Settings " page, find the "Payment and Usage" section and click "Change Card Information."

3. Change your information

You can change your email address here. Enter your new email address, make any necessary changes and save.

With these steps, you will have completed changing the name and email address on your Stripe invoices and receipts.

If you have any issues with your payment or Stripe settings, please contact Stripe's support team.

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