【Ondoku】How to issue and print receipts for credit cards and debit cards (Stripe)

I paid by credit card, but I'd like a receipt.

At Ondoku, when you pay by credit card or debit card, you can settle your payments safely and securely using the Stripe payment service.

In this article, we will introduce how to issue receipts for payments made through Stripe.

【Ondoku】Issuing Receipts

For those who wish to have a receipt,

• Receipt email
• Usage Details and Receipt issued by Ondoku

will serve as your receipt.

Receipt Email

When a purchase is completed on Ondoku, a receipt email like the one shown above will be sent to your specified email address.

Similarly, an email that allows you to download an invoice and receipt will be sent from Stripe. The downloaded invoice will look like this.

Invoices and receipts are compatible with the invoice system.

At this time, information such as the name and address will reflect the details provided at the time of payment.

Due to the specifications of the payment service "Stripe," even if you change this information later, you cannot download an invoice or receipt with the updated information.

From the next payment onwards, you will be able to download invoices and receipts with the updated details.

Please see this article for instructions on how to change the name on Stripe invoices/receipts and the email delivery address.

How to change the name and email delivery address for invoices and receipts from Stripe | Text-to-speech software Ondoku

We will guide you through how to change the name on invoices/receipts from Stripe and how to change the email delivery address with images.

On invoices and receipts downloadable from Stripe's email, the registration number will be listed as shown in the red box.

• JP TRN

The item starting with this corresponds to the "Registration Number."

This depends on Stripe's settings and cannot be changed.

If you wish to have a document that specifically lists the item as "Registration Number," please log in to Ondoku and download it from the Card Usage Details and Receipt section.

Usage Details and Receipt Issued by Ondoku

Receipts issued by Ondoku can be easily obtained by logging in to Ondoku and going to Settings → Card Usage Details and Receipt.

1. Log in to Ondoku
2. Access Settings
3. Click Card Usage Details and Receipt
   
4. Click "Confirm" for the desired date from the history
   
5. Download or print the Usage Details and Receipt PDF
   

It is that easy to obtain. It is very convenient, so please make use of it.

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If you have requests like "I want this feature" or "It would be more convenient if it were like this," please feel free to send them via the inquiry form!

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