The audio file downloaded file does not play properly! I can't download! How to solve the problem

Oct. 21, 2020


Hello, this is Ondoku.

Most people who use Ondoku have used the download function once.

Convert text to voice and download with mp3. This function is very convenient, isn't it?

The usage of the downloaded file varies depending on the user.

  • Make it a YouTube video
  • Used for in-house training videos
  • Use it for studying qualifications
  • Used to utilize the gap time for commuting

It's really different.

It is no exaggeration to say that the download function is the most useful function in Ondoku .

Such an important download.

The downloaded file does not play properly! I can't download!

I received an inquiry.

In such a case, how should we solve it? I will introduce .

For example, isn't this a symptom?

  • I get an error message and can't download the audio I want.
  • The sentence read aloud immediately before is downloaded.
  • When I press the play button on the web, it sounds correct, but when I download it, the sound is interrupted.

These three problems are very easy to solve.

I will teach you how to solve it.

I get an error message and can't download the audio I want

I get an error message If you can't download the audio you want, there are three possible causes.

  1. The maximum number of characters that can be used has been reached.
  2. Characters that cannot be used are included and cannot be read aloud.
  3. There is a problem with the user's usage environment and it cannot be read aloud.

The maximum number of characters that can be used is 5000 characters for free members. For paid members, it is 200,000 to 1 million characters depending on the plan.

If the number of characters that can be read is exceeded, the error message "The number of characters that can be read has been reached" is played.

If you want to read aloud now, please purchase a paid plan purchase and add the number of characters.

Another cause,

If it contains characters that cannot be used

In this case, the error message will be played as "Some error has occurred."

If you try to read text that contains special characters, you will get an error like this.

Please omit special characters and read aloud.

If there is a problem with the user's usage environment

When you try to read a sentence with Ondoku due to the compatibility problem of the browser or network line you are using, you may get an error saying "Some error has occurred".

In that case,

  • Change browser
  • Change terminal
  • Clear cache

Please do the method.

For details, please check from this URL .

If you get an error on Ondoku but don't know what to do

The sentence read aloud immediately before is downloaded

This is often an inadvertent mistake by the user.

Ondoku converts text to voice by clicking the read aloud button.

When I read aloud a sentence many times in a row, I forget to press the read aloud button.

Then, since the download button is displayed, the phenomenon that the previous sentence is read aloud occurs when downloading.

Forgot to press the read button

This is a big cause.

Don't forget to click the read aloud button.

Alternatively, you can download the sentences read aloud in the past from the history .

Please check if you can download it normally from here.

When I press the play button on the web, it sounds correct, but when I download it, the sound is interrupted.

If it is normal to hear on the Web, the created download file is also normal.

Perhaps it 's a problem with the player listening to the audio .

  1. Change the player to listen to the audio and play the audio file again
  2. Or try playing the audio on another device

And these two methods will solve most problems.

In this way, Ondoku takes inquiries received seriously and provides various support.

Your opinion will grow Ondoku one more time.

Try using Ondoku.

I am happy to continue to be the best text-to-speech software for you.

I'm Ondoku, a read aloud text online app. Read aloud for free up to 5000 characters Sentences are read aloud in high quality and can be downloaded as MP3. Also, commercial use is possible, so please use Ondoku.
HP: ondoku3.com
Email: ondoku3.com@gmail.com
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